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Glimmer vs ChatGPT

ChatGPT gives each person on your team a strong AI assistant, and now agents in Slack and Microsoft Teams. Glimmer takes one whole job off your team, across every system that job touches. It works in the chat app you already use. This page shows when each one fits.

Facts checked . Sources at the foot of the page

Choose ChatGPT if

Each person wants an assistant

  • Your staff want help with their own writing, research and spreadsheets.
  • Your team already works in Slack or Microsoft Teams.
  • You want to start today, on your own, with no project.

Side by side

Glimmer and ChatGPT, point by point

GlimmerChatGPT
Where you use itLark, Microsoft Teams, Slack, Google Chat, WhatsApp and TelegramThe ChatGPT app on web, desktop and phone, and @ChatGPT in Slack and Microsoft Teams
Where it runsIn your own cloud account, or on a private server we set up for youIn OpenAI's service. To choose the country where your data is kept, Singapore included, you need the Enterprise plan
Asks before it actsYes. For each action you choose "Ask first" or "Just do it"Yes. @ChatGPT asks before it acts in connected tools, and you can set rules for what a Dot does on its own
AI modelYour choice: Claude, GPT, Gemini, DeepSeek, Qwen or your own. Each team can use a different oneOpenAI's own GPT models
Who sets it upGlints connects your systems, builds the first job with you and trains your teamYou sign up and set it up yourself. Your staff build their own agents. OpenAI lists dedicated onboarding only for Enterprise
What it connects toYour systems: Xero, your POS, Shopify, Lark, Outlook, an old stock system. We build the connector with youGoogle Workspace, Microsoft 365, Slack and more, through plugins. Your own systems need a custom plugin that someone builds
How you payOne build for one job, priced after a call. We agree how usage is billed before we startA seat for each person, from 2 users. Standard seats S$25 a month paid yearly, or S$32 paid monthly. Premium seats, which include a Dot, S$125 a month paid yearly. Extra use is paid in credits
Government grantsMost builds qualify for grants like the EDG. We help you applyNot stated
Support in SingaporeThe Glints team that built itOpenAI's online help centre. Local support is not stated

What changes for you

Three differences that matter to an SME

01

How you pay

A seat for each person, or one job taken off the team

ChatGPT Business is priced by the person. A Standard seat costs S$25 a month, paid yearly. For 30 staff that is S$9,000 a year. A Premium seat, which comes with a Dot, costs S$125 a month, paid yearly.

For that money, each person gets an assistant. Whether the company gets hours back depends on each person using it well.

Glimmer is priced by the job instead. Together we choose the job that takes your team the most hours. We build it, then count the hours saved with you. A grant can pay part of the build.

Example: Customer support

The Monday weekend backlog

An example week for an online shop that sells on WhatsApp, Instagram and email. We count your own hours on the first call.

Today

Open the weekend messages on Monday morningSupport exec
Check order status in ShopifySupport exec
Answer each one in the customer's languageSupport exec
Handle the 3 unusual casesSupport exec

With Glimmer

Open the weekend messages on Monday morningSupport exec
Glimmer answers 38 from your policies and ShopifyAI
Handle the 3 unusual casesSupport exec
See more jobs on the Customer support page

02

Your data

Your data stays in your own cloud

ChatGPT Business runs in OpenAI's service. OpenAI does not train its models on your business data by default. To choose the country where your data is kept, Singapore included, you need the Enterprise plan.

Glimmer runs in your own cloud account, or on a private server we set up for you. No other company shares it. The only thing that leaves is what the AI model needs to answer, sent on your own account.

Glimmer reaches only the systems on your approved list, and every connection is logged. Your team leads choose which actions wait for a person, such as a payment or a client email. It works in the chat app your team already uses, Lark and WhatsApp included.

The people and orders in the chat are an example.

Connected
Customer serviceLark
JH
Jia Hui 10:12
@Glimmer a customer says her rice cooker arrived broken. Order #5128. Can we refund her?
Glimmer 10:13
Found it in Shopify. She paid S$89 and it arrived 3 days ago, inside our 14-day return window. I have drafted the refund and a reply to her.
Approved
Refund this order?
Order
#5128, 1 rice cooker
Amount
S$89.00
Check
Inside the 14-day return window
RefundNot now
Glimmer 10:14
Refunded in Shopify and recorded in Xero. The customer has her reply by email.

03

Who sets it up

Glints sets it up with you, and keeps it running

ChatGPT Business is self-serve. You sign up, connect your tools, and your staff build their own agents. OpenAI lists dedicated onboarding only for the Enterprise plan.

We sit with the person who does the job today and write down how they do it. Then we build it, put it to work in your team chat, and train your team leads to change it themselves. We keep running the servers underneath.

See how we start

Fair to say

Where ChatGPT is the better choice

  • Each person's own writing, research and analysisDrafting a proposal, summarising a long report, checking a spreadsheet. ChatGPT does this well for one person at a time, and Glimmer does not replace it.
  • Starting today, on your ownThere is a free plan, and ChatGPT Business starts at 2 users, paid by credit card. There is no project.
  • Ready plugins for popular appsOpenAI and its partners offer plugins for tools like Canva, Stripe and QuickBooks, and OpenAI adds new plugins regularly.

If ChatGPT already does the job you have in mind, we tell you, and we do not quote a build for it.

Already on ChatGPT?

Using both

Keep ChatGPT for the people who write, research and analyse all day. Add Glimmer to your team chat for the one job that crosses systems and takes the most hours.

Glimmer can run on OpenAI's GPT models too. Your staff @mention it in the team chat like a colleague, and their ChatGPT accounts stay as they are.

Glints runs on it

We run our own company on Glimmer first

Every team at Glints works with Glimmer. See the real threads

4×

the output at Glints since we started working with Glimmer.

100%

of Glints departments work with Glimmer.

83 min

from a request in chat to a new feature live for every recruiter, on 19 May 2026.

Questions owners ask

Straight answers, before you book a call

Can I use both?

Yes. ChatGPT helps each person with their own writing, research and analysis. Glimmer takes one shared job off the team, in the chat app you already use. You can keep ChatGPT for the people who use it every day and add Glimmer for the job that crosses systems.

Glimmer can run on OpenAI models. Why would I need both?

The model is the part that writes the answers. Glimmer can use OpenAI's GPT models, and each team can pick a different model and switch later without starting over.

ChatGPT is OpenAI's own app, and each person uses it for their own work. Glimmer is one shared teammate connected to your chat app, your systems and your rules for what needs a person's OK.

ChatGPT has Dots and workspace agents now. What is different?

OpenAI launched Dots on 29 Sep 2026. A Dot is an always-on agent with its own cloud computer, and you can bring it into Slack and Teams. The first Dot comes with a Premium seat on ChatGPT Business, or with the Pro plan for one person. OpenAI says Dots reach Business Premium users in every region ChatGPT supports, over several days.

Since April 2026, workspace agents let your staff build shared agents that work in ChatGPT and Slack. The difference is who does the work of setting up the job. OpenAI sells the tool to every company. We build the job with you, in your systems, and stay after it goes live.

Does Glimmer work in Lark?

Yes. Glimmer joins your Lark groups, and your staff @mention it there. It also works in Microsoft Teams, Slack, Google Chat, WhatsApp and Telegram, and moves with you if you switch.

Can a grant pay part?

Most Glimmer builds qualify for government grants like the EDG. The government pays part, you pay the rest, and we help you apply. Check your grant in 60 seconds.

Where is my data kept?

Glimmer runs in your own cloud account, or on a private server we set up for you. No other company shares it. The only thing that leaves is what the AI model needs to answer, sent on your own account, and every connection is logged.

ChatGPT Business runs in OpenAI's service, and OpenAI does not train its models on your business data by default. To keep your data in Singapore, OpenAI offers the Enterprise plan.

On the record

Every connection is logged

Glimmer reaches only the systems on your list. Anything else is blocked, and the block is logged too.

Outgoing connections
Today ▾
TimeFromToResult
10:02HR chatAI modelAllowed
10:03Finance chatXeroAllowed
10:05Support chatunknown-site.ioBlocked
10:07Sales chatOutlookAllowed
10:09Ops chatShopifyAllowed