AI for manufacturing and wholesale

An AI teammate for factories and wholesalers that drafts the quotes while your engineer is on the floor

Glimmer works in your team chat. It drafts quotes from your past jobs, checks supplier invoices against POs and turns WhatsApp reorders into draft orders. Your team asks in plain words, and you choose what needs your OK before it goes out.

Book a call See which grant fits
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supplier invoices checked against their POs the night before close.

A supplier's price rise is flagged apart from an exchange rate change.

Three jobs it takes off your team

Where the hours go in a factory or a wholesaler

Quotes wait on one engineer, and supplier prices change with every shipment. Reorders arrive as free-text WhatsApp messages.

Sales and marketing

First-pass quotes while the engineer is on the floor

RFQs with drawings sit in the inbox for days because only one engineer can price them, and he's usually on the shop floor. Customers chase, and some stop waiting.

Three RFQs, one bottleneck. The sales manager asks for first-pass pricing so the engineer only has to check, not start from a blank sheet.

LarkAsk GlimmerManufacturing · SalesIllustrative
FR
Farhan RashidMon, 7:52 AM

@Glimmer 3 RFQs came in over the weekend, drawings in the sales inbox. Kok Wai is tied up on the floor till Thursday, can you work up first-pass pricing so he only has to check them?

GlimmerBotMon, 8:07 AM

Went through all three drawings against your last 18 months of quotes. Two are close matches: RFQ-2214 (500 pcs, 6061-T6 bracket) is near-identical to a job you priced at S$14.20/pc last year, aluminium is up ~9% since, so I've priced it at S$15.60/pc. RFQ-2215 maps to a repeat customer's 2025 part, same tooling, priced at last order +3%.

Draft quotation, RFQ-2214
500 × CNC-machined bracket, 6061-T6, clear anodised, S$15.60/pc, S$7,800 total, 4-week lead. Ready for Kok Wai's sign-off before it goes out.

The third (RFQ-2216) I won't price: it carries a ±0.01mm bore tolerance with no comparable job in your history, so I can't confirm it's even doable on the current machines. That one genuinely needs Kok Wai, I've flagged it to him with the drawing attached.

FR
Farhan RashidMon, 8:10 AM

Two out of three drafted before he's even seen them. Customer's been waiting since Friday 🙏

Finance and ops

Supplier invoices vs POs, price drift caught before the pay run

Month-end means matching dozens of supplier invoices against POs by hand, with unit prices creeping between orders and FX moving on the overseas suppliers. Overbillings only surface when someone happens to notice.

23 invoices, two that don't match. The night before close, the agent separates real price drift from plain FX movement.

Microsoft TeamsAsk GlimmerManufacturing · FinanceIllustrative
CG
Cheryl GohThu, 9:38 PM

@Glimmer closing the month tomorrow. Can you check this month's supplier invoices against the POs? The Taiwan supplier's prices keep moving and I've stopped trusting the numbers.

GlimmerBotThu, 9:51 PM

Matched 23 invoices to POs across 6 suppliers, S$182,400 total. 21 agree to the cent; two don't:

SupplierPO valueInvoicedGap
Yeong Feng Metals (TW)S$24,180S$25,420+S$1,240
Meridian Tooling (US)S$20,770S$21,080+S$310

Yeong Feng billed their new unit price (S$41.00 vs S$39.00 on your PO, 620 pcs), an April increase nobody confirmed on your side. Meridian's gap is pure FX: USD 15,500 at 1.36 on invoice date vs 1.34 when the PO was cut. I've drafted a query asking Yeong Feng to reissue at PO price or send the price-revision notice, the pay run stays with you.

CG
Cheryl GohThu, 9:55 PM

Send the query, hold their invoice, post Meridian's as-is. I'll release the rest of the pay run tomorrow.

Customer support

WhatsApp reorders keyed in without the re-typing

Wholesale customers reorder by WhatsApp in free text, "same as last time x300", and someone re-keys it into the ERP. Last month that meant 200 of the wrong hinges shipped.

Free text in, clean orders out. The agent matches each message to the customer's own order history, and refuses to guess on the one it can't.

LarkAsk GlimmerWholesale · SupportIllustrative
DN
Devi NairMon, 7:12 AM

@Glimmer any reorders on WhatsApp over the weekend? Siti keys them in by hand and last month we shipped 200 wrong hinges doing exactly that.

GlimmerBotMon, 7:20 AM

Three reorders in the WhatsApp Business inbox. Matched against each customer's order history:

CustomerMessageMatch
BuildRight Hardware“same hinges as last time x300”HNG-SS-075 matched
Teck Hin Trading“20 box M8 bolt”2 possible SKUs
Casa Fittings“repeat our May order”12 lines from SO-1188 matched

Teck Hin's “M8 bolt” could be zinc (BLT-M8-ZN) or stainless (BLT-M8-SS), they've bought both this year, so I won't guess. The other two are in the ERP as draft sales orders for Siti to approve.

WhatsApp reply, Teck Hin
Morning! Confirming your 20 boxes of M8, zinc-plated like your June order, or stainless? We'll ship same day once you confirm.
DN
Devi NairMon, 7:24 AM

Send it, and I'll get Siti to approve the drafts first thing. No more mystery hinges 🎉

One job, before and after

The month-end invoice check

An example month-end week for a small factory that buys from six suppliers. We count your own hours on the first call.

Today

Collect the month's supplier invoicesFinance exec
Match every invoice line to its PO by handFinance exec
Work out if each gap is a price rise or an exchange rate changeFinance exec
Release the pay runFinance exec

With Glimmer

Collect the month's supplier invoicesFinance exec
Glimmer matches every invoice and explains each gapAI
Release the pay runFinance exec

Your systems

It works with what your factory already runs

Nothing gets replaced. Common tools connect through connectors we have checked. For the rest, we build the connector with you, or Glimmer uses the website the way a person would.

LarkMicrosoft TeamsGoogle Chat
Your ERPSales inboxQuote historyPurchase orders

You stay in charge

You choose what needs your OK

  • Quotes can wait for your engineerGlimmer drafts the price from past jobs. The quote goes out only after your engineer signs off.
  • Orders and payments can wait for youReorders go into the ERP as draft sales orders. The pay run stays with finance.
  • It asks when it is not sureA tolerance you have never quoted goes to your engineer. A bolt that could be zinc or stainless goes back to the customer.
How approvals work

Singapore grants

The government pays part. You pay the rest

A first AI build for one job is the kind of project Singapore's AI grants were made for. GenAI x Digital Leaders from IMDA covers a focused first build of up to S$20,000. We help you apply.

Check your grant in 60 seconds

How we start

One team, one job, about 3 months

We pick the job that costs you the most hours, build the first agent with you and hand it over. Your team runs it after that.

See how we start

Questions owners ask

Straight answers, before you book a call

Do we have to change our ERP?

No. Glimmer works on top of what you already run: the ERP, the sales inbox and your old quotes. Nobody has to learn a new app. If your ERP was built just for you, we build the connector with you.

Can it price a job we have never done before?

Glimmer drafts a price from your own past quotes. When a part has no close match, such as a tighter tolerance, it sends the drawing to your engineer. You can set every quote to wait for your engineer's OK.

Our customers reorder on WhatsApp. Can Glimmer work there?

Yes. Glimmer reads the WhatsApp Business inbox and matches each message to the customer's past orders. Your team talks to it in Lark, Microsoft Teams, Slack, Google Chat, WhatsApp or Telegram.

Our drawings and prices are confidential. Where does the data go?

Your data stays yours. Glimmer runs in your own cloud account, or on a private server we set up for you. To answer, it sends the question and the text it needs to the AI company. It uses your own account, on terms where the AI company does not train on your data or keep it. We write down exactly where your data goes before we start.

What does it cost, and can a grant pay part?

We price it after a call about your work, because the cost depends on the size of the build. Most first builds qualify for a Singapore grant. The government pays part, you pay the rest, and we help you apply. See which grant fits.

Can I try it before we commit to a build?

Yes. Our leadership workshop puts an AI agent in your hands for an afternoon, with no coding. Seats start from S$779.

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In a 20-minute call we show you how Glimmer would do that job in your business, and which grant can pay part.

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