What Glimmer does

Meet Glimmer. The AI agent we run our company on

Glimmer by Glints joins your team's chat. It answers from your own files and shows the source, does the work in your systems, and builds the tools you ask for.

Works in the chat you already use LarkMicrosoft Teams SlackGoogle Chat
4×

the output at Glints since we started working with our agents.

100%

of Glints departments work with our agents.

>80%

of the Glints product is written by agents.

Answers questions

Just ask. Get your company's answer, with the source

Policy answers

It quotes your rules, and says what it cannot confirm

Glimmer reads the law and your own wiki, and shows both sources. It also points out the part only your own contract can answer.

HR questionsLark
HM
HR manager 09:12
@Glimmer for our Taiwan employees, what happens to unused annual leave at year-end?
Glimmer 09:12
It can be carried forward by agreement, and must be paid out on termination. One thing I can't confirm from here is your contract's own carry-over clause. Worth checking. General guidance. Check with Legal for specific cases.
Taiwan Labor Standards Act, Art. 38HR wiki: leave in Taiwan

Answered in the open

One good question becomes everyone's

The team sees each answer, and copies the best questions.

team-ops14 members
HM
HR manager
@Glimmer which industries get the most applicants per job in Indonesia?
Glimmer
Here's the ranked table, with the data source and how each number is defined.
IndustryJobsPer job
Logistics & Supply Chain7,828229.0
and the rest, ranked
Production warehouse
SL
Sales lead
Stealing this for my pitch deck
🙏👍 4⚡ 2

Your sources

Your team leads choose what it reads

Add the handbook, your SOPs, the price list and your warranty terms in the console. Glimmer answers from those and links to its source.

Read the real threads
Agents / HR
Sources
Add a source
SourceKindLast read
▤Staff handbook 2026PDFToday
Leave policy by countryLark wikiToday
▦Price listSpreadsheetYesterday
▤Warranty termsWord fileMonday
§Taiwan Labor Standards ActPublic lawWeekly

Does the work

Pick the job that costs you the most

Five jobs that teams do every week or every month, shown as examples. Glimmer does them inside the systems you already have.

Make money

Your salespeople sell, and Glimmer does their admin

Glimmer keeps the deal list up to date from the sales chats and drafts each follow-up. Your salespeople spend the hours with customers.

See the example chat

Sales teamLark
SE
Sales exec
@Glimmer the boss wants a pipeline number tomorrow. Go through our WhatsApp sales chats. What's live, and what's gone quiet?
Glimmer
19 live deals, about S$212k. Six of them, worth S$74k, have been quiet for 7 days or more. The full list is in the sheet, and a follow-up for each quiet deal is ready for you to send.
Live deals sheet6 follow-ups to send

Save money

S$1,240

A supplier charged you more than the price you agreed. Glimmer caught it before you paid.

Before you pay suppliers each month, Glimmer checks every invoice against what you ordered. Here, one supplier had raised its price by S$2 a piece on 620 pieces. Glimmer flagged the invoice and drafted a note asking the supplier to fix it. You decide whether to pay.

See the example chat

Get paid on time

S$41,270

Customers have owed you this for more than 30 days, across 9 invoices.

Every Monday, Glimmer pulls the overdue invoices from your accounting system and drafts a reminder for each customer. Customers who often pay late get a firmer reminder. Your finance exec reads each one before it goes out.

See the example chat

Know what works

S$6,380

A free email to past customers brought in S$6,380 in sales. The giveaway with 1.8k likes brought in S$260.

Before the budget meeting, Glimmer checked which sales came from each promo, using the shop tills and the online store. At Glints, a product lead asked Glimmer a similar question: why half of new signups never apply for a job.

See the example chat   Read the Glints thread

Your systems

It layers over what you already run

An old desktop accounting package, a POS built just for you, spreadsheets everywhere. Common tools connect through connectors we have checked. For your own software, we build the connector with you.

If a password stops working, the console tells you.

Connected systems
Connect a system
SystemUsed byConnectorStatus
XerofinanceChecked by GlintsWorking
Lark Basesales, opsChecked by GlintsWorking
Outlook mailsalesChecked by GlintsSign-in expired
ShopifyopsFrom the vendorWorking
▦POS (built for you)opsBuilt for youWorking

Any website

No connector? It uses the web browser, the way you would

Your supplier's order portal has no connector. Glimmer signs in with the account you give it, checks each order and sends the delivery dates back as a spreadsheet.

It asks a person before it submits a form or places an order.

portal.yoursupplier.com/ordersGlimmer
Open ordersSigned in as Ops teamDownload
Orders placed in SeptemberSearch
OrderItemDeliveryStatus
PO-2291Chicken thigh, 20 kg3 OctShipped
PO-2294Cooking oil, 10 tins6 OctPacking
PO-2302Jasmine rice, 40 bagsNot setOut of stock
Signing in with the Ops team account

Asks before it acts

You choose what needs a person's OK

Mark any action as needing approval, such as a payment, a client email or a deletion. Glimmer asks the person who made the request, in the same thread. Everything else, it just does.

In the thread

It stops and asks

Nothing happens until someone taps Approve.

SalesLark
HS
Head of sales 16:05
@Glimmer clear out the leads that went cold.
Glimmer 16:06
Needs your approval
Delete 212 old leads?
Where
Lark Base, Leads
Rule
No reply in 18 months
Check
Backup saved
ApproveNot now

In the console

Set the rule once for each action

Team leads decide which actions wait for a person. Changes to what Glimmer remembers also wait for the owner's OK.

Agents / sales
What needs approval
All systems ▾
ActionSystemRule
Send an email to a clientOutlookAsk first
Pay a billXeroAsk first
Delete recordsLark BaseAsk first
Read invoicesXeroJust do it
Draft a replyOutlookJust do it
Update a lead's notesLark BaseJust do it

Works in the background

It starts on its own when an email or form arrives

Describe the job once, in your own words. Glimmer runs it every time, day or night, and posts in the thread when it is done.

Plain steps

You read the steps before they run

Glimmer shows the job as simple steps. Work started by an outside email runs with fewer permissions until a person approves it.

Agents / support
Customer complaints
On
WhenA complaint arrives at [email protected]
DoFind the order in Shopify
IfIt is a device fault, log it for the product team
ElseDraft a reply for support to check
This week
41 complaints · 6 device faults

Long jobs

It checks back by itself

Ask for a long job and carry on with your day.

FinanceMicrosoft Teams
FL
Finance lead 10:14
@Glimmer how often do we issue refund credit notes, and why?
Glimmer 10:14
On it. This one takes a while, so I'll post here when it's done.
27 minutes later
Glimmer 10:41
Done. Credit notes by month and by reason, with the biggest ones listed.
credit-notes-by-reason.xlsx

Builds tools

Describe the tool you need. Use it the same day

A quote calculator or a new web page usually means hiring a software company, waiting weeks and paying again for every change. With Glimmer, you describe it in normal English, with no coding.

Your website

A change asked for in chat, live the same afternoon

MarketingLark
ML
Marketing lead
@Glimmer the new workshop date is confirmed. Can you update the website? New date, new price, and put it live today.
Glimmer
Done. The page shows the new date and price. It's live on the website now, here's the link.
Live · same afternoon

Team tools

Preview it, then share it with the team

Your data goes into the tool and never out of it.

Made in chat by the ops lead
Delivery fee checker
Preview
Fee S$38

Remembers

It learns how your team works, and you can read what it learned

Glimmer keeps its memory as plain files. A manager can open them, see every change and correct anything.

In the chat

Tell it once

A new rule for the whole team waits for the owner to approve it.

SalesLark
AM
Account manager 11:20
@Glimmer from now on, corporate clients get 30-day payment terms.
Glimmer 11:20
Got it. I've proposed this for the sales team's memory. It applies to everyone once the owner approves.
HS
Head of sales 11:34
Approved

In the console

Open the memory and see every change

Memory can cover the whole team or a single chat. There is no black box.

Agents / sales / Memory
how-we-work.md
Edit
Whole teamThis chat only
Quotes above S$5,000 need the head of sales to OK them
Always copy accounts@ on invoices
Corporate clients get 30-day payment terms
Change history
DateChangeBy
12 SepAdded the 30-day terms ruleHead of sales
3 SepQuote limit set at S$5,000Head of sales
28 AugRemoved the 2025 price listAccount manager

A Glimmer for every team

Each team gets its own Glimmer, and sees only its own work

Each Glimmer has an owner on your staff, a job written down in a few simple sentences and a list of what it can see.

Agents page

One page lists every team's Glimmer

Team leads add and edit their own. Setting up a new Glimmer takes minutes. The real work is deciding what it can see.

Glimmer
This workspace
Activity
Cost
Agents
Systems
Agents
New agent
AgentOwnerChat groupCan seeModel
SalesHead of sales#salesLeads, price listClaude
HRHR manager#hr-questionsHandbook, leaveGPT
FinanceFinance lead#financeXero, invoicesClaude
OperationsOps lead#opsStock, ShopifyGemini
SupportSupport lead#supportOrders, complaintsDeepSeek

Managers

Each manager sees their own

A manager who looks after two teams' Glimmers sees those two in the console, and no others.

Cost

See the spend for each team

Cost
This month ▾
TeamSpend
SalesS$41.20
FinanceS$27.45
OperationsS$18.10
HRS$12.80

Any AI model

Not tied to one AI company

The leading AI models keep overtaking each other. Each team picks one, and you can switch later without starting over.

A model per team

Sales on Claude, HR on GPT, on the same Glimmer

Each team gets the model that suits its work. We agree how usage is billed before any build starts.

Agents / HR
Model
Your own key ✓
ClaudeAnthropic
GPTOpenAI✓
GeminiGoogle
DeepSeekDeepSeek
QwenAlibaba
GLMZhipu
▣Your own modelOn your own servers

Your data stays yours

Where your data goes, explained simply

Every company asks where its data goes. With Glimmer, you can see for yourself.

On the record

Every connection is logged

Anything not on your approved list is blocked, and the block is logged too.

Outgoing connections
Today ▾
TimeFromToResult
10:02HR chatAI modelAllowed
10:03Finance chatXeroAllowed
10:05Support chatunknown-site.ioBlocked
10:07Sales chatOutlookAllowed
10:09Ops chatShopifyAllowed

Everything on the record

See who asked, what it did and what it cost

Every question, action, approval and blocked connection is logged. The console shows it for each team, in dollars.

Yours to keep

If you stop working with us, Glimmer stays with you

It is in your cloud account, and the data and everything we build belong to you. Your own IT, or another company, can take over the running of it. We hold ourselves to one test. Your own person can change a Glimmer without us.

How a deployment works

Up and running in three steps

We set it up, build your first Glimmer with you and keep it running. Your first job is working in the first week. Your team leads add more when they are ready.

01

We teach it your business

We set Glimmer up on your handbook, your policies and your data, so its answers are about your company, not the internet's.

02

It joins your team chat

One shared Glimmer in the chat app your staff already use, managed in one place. Your data stays yours, and so does what we build for you.

Answering WhatsApp after hours

03

You see the evidence

What people asked, what got answered and the time saved. You can see whether it works, without taking our word for it.

Start small

One first build, agreed before we start

Grants are available, and we help you apply.

Check your grant in 60 seconds

The full picture

From the first job to handover

What we do and what your team does, at each stage.

See how we start

Questions leaders ask

The honest answers, before you book a call

Do we have to replace our POS or accounting software?

No. Glimmer layers over what you already run: an old desktop accounting package, a POS built just for you, spreadsheets everywhere. Nothing gets ripped out, and nobody has to relearn their job. We confirm the fit for your systems before we start.

What if the AI company raises prices or changes the rules?

Then we switch the engine underneath. Glimmer is not tied to one AI company. Your data, your setup and your team's habits all carry over, so you are not betting on one company.

Why not just buy everyone a ChatGPT account?

Ten separate accounts means ten copies of a tool that knows nothing about your business. None of them has read your handbook or seen your sales figures, and you cannot see what the company got for the money. One shared Glimmer is connected to your business once. It works in the open, so the whole team copies the best questions, and you can measure the use.

See Glimmer and ChatGPT side by side. If your staff use ChatGPT today, check whether their plan is safe for company data.

Slack and Teams are adding their own AI. Why not just use that?

Do it. It shows you are on the right track. What they give you is a chat room with an AI in it. What they do not give you is an AI that knows your business. It has not read your handbook, cannot see your sales figures, and has never heard of the system you have run for ten years. Connecting it up is the real work, and it decides whether anyone still uses it in month three.

Glimmer is not tied to one chat company either. It joins the app your team uses today, and moves with you if you switch. If you do not have a shared chat app yet, we help you pick one before we start.

See how Glimmer compares with Microsoft Copilot and Claude Tag.

What about our data and confidentiality?

Your data stays yours. Glimmer runs in a cloud account in your company's name, and you control who gets in. The only thing that leaves is what the AI model needs to answer a question, sent on your own account. We write down exactly where your data goes before we start, and what we build for you belongs to you.

Not sure about the AI your staff use today? Check your plan.

What does it cost?

We price it after a call about your work. A bigger build that joins up your systems may be eligible for up to 50% support under EDGE. PSG and EDG are now merged under EDGE. We tell you on the call which grant fits, before you sign. More details: Enterprise Singapore EDGE FAQ, large projects page

The AI company charges for usage too. We agree how usage is billed before any build starts.

Who sets it up, and who runs it day to day?

We set up Glimmer and build the first ones with you. After that, your team leads change instructions, add documents and create new Glimmers themselves in the console. We keep running the servers underneath: checking, updates and security fixes.

What if we run unusual or custom-made software?

Common tools connect through connectors we have already checked. For your own custom systems, we build the connector with you. For software nothing can connect to, Glimmer can use the screen through a web browser, the way a person would.

Can I try it hands-on before we commit to a build?

Yes. Bring one real job from your team to a 20-minute call. We show you what Glimmer would do with it, and which grant fits, before you agree to anything.

Can we run a private session for just our company?

Yes. If you would rather bring your own leaders or staff into a closed session, we will shape it around your business. Talk to us to plan it.

Why not ChatGPT for everyone?

Ten accounts, or one Glimmer that knows your business

Ten separate accounts are ten tools that start from zero. One shared Glimmer is connected to your business once, and everyone uses it.

Ten ChatGPT accounts10bills to pay

Ten bills. None has read your handbook. Good questions stay in private chats.

One shared Glimmer1setup for the team

GlimmerYour handbookYour sales figuresYour team chat

Set up once. The whole team sees the best questions, and you can see the use.