Glints runs on it
Glints is Indonesia's largest job platform, and one of Southeast Asia's biggest HR solution businesses. One team runs the hiring platform and builds the agents that help run it. Every one of our departments works with Glimmer.
Below are real threads from our own chat. Names and times are real. Client names are hidden.
the output at Glints since every team started working with AI agents.
of our departments work with Glimmer.
of the Glints product is written by AI agents, reviewed by our engineers.
months from the first shared tool to an AI teammate in every team.
Real threads
The agent in these threads is Glimmer, the same software we build and set up for clients. We changed the wording to plain English and hid client names. The rest is as it happened.
Product · 19 May 2026
Zheng Peng Lim is our Head of AI Transformation. He described what he needed in plain words. Our engineer Francis Goh reviewed the work.
Help deskLark
From the ask to production
Francis Goh reviewed the change before it went live.
Slack announced a similar channel on 20 August 2026. We did this on 19 May, three months earlier.
Operations · 10 Apr 2026
Jenny Tjhio, a product lead in Indonesia, asked why new users sign up and never apply. Glimmer found the step where they stop and sized the fix.
GlimmerLark| Step | Applied | Never applied | Gap |
|---|---|---|---|
| Has a resume | 87.8% | 4.6% | 83 pts |
| Has work experience | 75.0% | 11.9% | 63 pts |
Data · 8 Jun 2026
Yanto Hans Pratama asked a numbers question in chat. No SQL and no waiting. The answer came back ranked, with the source stated.
GlimmerLark| Industry | Jobs | Per job |
|---|---|---|
| Logistics and supply chain | 7,828 | 229.0 |
| Construction | 7,928 | 207.2 |
| IT and services | 17,661 | 181.5 |
| Financial services | 7,482 | 173.7 |
| Outsourcing | 18,684 | 157.4 |
Sales · 5 May 2026
Dylan Huang, a Glints leader, passed on a client's complaint. Glimmer checked it against the data, found the cause and drafted the reply.
GlimmerLarkTheir 2025 sales roles each drew only:
| 2025 sales role | Applicants | Rejected |
|---|---|---|
| Spesialis IT Sales | 20 | 75% |
| Sales Specialist | 7 | 100% |
Customer support · 27 Jun 2026
Weisheng Yip asked about freeze reports after an app update. Glimmer read 48 hours of in-app feedback and confirmed the freeze had not come back.
GlimmerLark| Phone | Report | Freeze? |
|---|---|---|
| OPPO CPH2269 | Phone-number change | No |
| realme RMX2151 | Can't update CV | No |
| Xiaomi 23124RA7EO | Apply needs 3 taps | No |
HR · 11 Jun 2026
Tiara Sevrilia Putri in HR checked a leave rule for our Taiwan staff. Glimmer cited the law and our own HR wiki.
GlimmerLarkWhen it is not sure
Glimmer answered from the law and from our own wiki, and showed both sources. Then it told Tiara the one thing it could not confirm, and who to ask.
For your team
Your handbook, SOPs, price lists and warranty terms. Your team gets the answer in chat, with the source shown, and stops waiting on you.
See how it answersRecruitment · a real job at Glints
Our recruiters built this search agent themselves, and none of them are engineers. Times are their own count, per role.
How we rolled it out
Others teach AI transformation. We are the living proof. First everyone got one shared tool to ask questions, then each team moved to a full AI teammate in its own chat.
Every department started asking a shared AI tool its questions, in the chat it already used.
Teams moved to the full setup: a Glimmer in their own chat that does the work as well as answering questions.
Today
of our people use the full AI teammate setup. 100% of our people use the shared tool.
What we learned
This beats automating the old way of working. Each team changed who does which step, so the agent takes over whole steps. Our recruiters did this with candidate search, shown above.
Recognised for it
In the category "Leveraging AI for Business Outcomes". We are also an official member of the Claude Partner Network.
Who hires through Glints
15M+ people use Glints to find jobs and build their careers. 50,000+ companies hire and build their teams through Glints. Here are some of them.
In a 20-minute call we will show you how Glimmer would handle it.
